Region Account Manager - Compensation: N/A in Brighton, Alabama

 
Job Summary:
 
 
 The Region Account Manager is responsible for supporting and managing all client needs after contract closure.  This includes but is not limited to; customer needs analysis, program development, leading the implementation process and ongoing project management.  The Regional Account Manager will work closely with the Regional Sales Director and Product Specialist during all points of the sales process and account management.
 
Responsibilities (Specific tasks, duties, essential functions of the job)
 
Defines need and provides necessary initial on-site customer training including physician and support staff.
Assesses customer confidence and competence while actively advancing accounts toward achieving independence and full utilization of ITH technology. 
Demonstrates a high level of skill and effectiveness in customer training activities.
Develops and maintains collaborative and value-added relationships with customers and ITH colleagues.
Communicate regularly and effectively with other ITH colleagues including Sales and Product Specialist teams.
Manage all relevant customer information and distribute as needed.
Demonstrate a high degree of personal organization and effective management and utilization of marketing material and training tools. 
Demonstrates and maintains a high degree of technical understanding of ITH products and related wireless tools and technologies.
Demonstrates strong team commitment and positive attitude among colleagues.
 
Knowledge, Skills & Ability (Specify Required & Desired)
 
·         Prior experience with implementing or managing complex projects from concept through to completion
·         Strategic thinking skills
·         Managed complex customer relationships and customer support
·         Active listening and probing skills
·         Highly organized and able to effectively manage and prioritize multiple projects simultaneously
·         Able to work independently
·         High energy level and positive ?can-do? attitude
·         Demonstrates confidence and leadership abilities
·         Flexible to unexpected client requests/ needs and enjoys working in an entrepreneurial environment.
·         Candidates will possess acute care hospital experience in a management role either clinical or non-clinical.
 
Qualifications: (Minimum Education & Years Experience required)
2 years working in Acute Care Hospital
RN with program/project management experience in acute care setting, or
Manager (non-clinical) department/service line in acute care setting.
 
Working Conditions (The environment in which the job is performed, outside a normal office environment)
Working environment is in a home office setting. Extensive travel is required
Must be able to push/move/transport robots, weighing over 200 lbs with wheeled assistance
Must be able to lift up to 50lbs
 
LOCATION: Ohio , Northern CA, Seattle WA, Spokane WA, Denver CO
 
CONTACT:
Asha Bates ?Recruiter
abates@criticalresource.net
752 W. Grand River Ave.
Brighton MI  xxxx6
Phone: 866-398-xxxx